A LEGAL DISCLAIMER

Shipping Policy

Last Updated: August 1, 2026

Thank you for shopping with Casimira. We are dedicated to delivering your luxury fragrances and products safely and efficiently. Please review our shipping policy below for details on processing times, rates, and delivery methods.

1. Order Processing and Fulfillment
 

• Processing Time: All standard orders are processed within 3 business days (Monday through Friday, excluding major holidays).
   

• Custom & Bespoke Orders: Because custom fragrances and bespoke formulations are handcrafted specifically for you, please allow an additional 5 business days for formulation and quality inspection prior to shipment.
   

• Order Confirmation: Once your order has been shipped, you will receive a confirmation email containing your tracking information so you can monitor its delivery status.
   

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout based on your destination and chosen delivery method:

• Standard Shipping: Estimated delivery within 7 business days.
   

• Expedited Shipping: Estimated delivery within 3 business days.
   

• International Shipping: We currently ship to select international destinations. Delivery times vary can be up to 10 business days depending on customs and local postal carriers.
   

3. Customs, Duties, and Taxes

For international shipments, customs fees, duties, and import taxes may be levied once the shipment reaches your country. Casimira is not responsible for these charges; they are the sole responsibility of the customer. Please check with your local customs office for specific rates and regulations.

4. Lost, Stolen, or Damaged Packages
 

• Damaged Items: If your package arrives damaged, please save all packaging materials and damaged goods, and contact us within 24 hours of delivery at imani@casimiraparfums.com with photos of the damage so we can assist you.
   

• Lost or Stolen Packages: Once tracking information indicates delivery to your provided address, Casimira is not liable for lost or stolen packages. Please ensure your shipping address is secure and accurate at checkout.
   

5. Contact Us

If you have any questions or require further assistance regarding your shipment, please reach out to our team at imani@casimiraparfums.com.